We document your claim the way adjusters review it
Owned and operated by an insurance specialist. Drying logs, labeled photos and an Xactimate estimate from day one, so your claim has what it needs.
Most restoration companies learn insurance on the job. Our foundation is insurance.
Our techs have inspected property claims for insurance carriers. Every DryMaster job is documented the way a claim reviewer expects to see it, from day one.
- Moisture readings and drying logsProof of how wet it was and when it was dry.
- Room-by-room photosBefore, during and after, labeled so nothing gets missed.
- An itemized estimateWritten in Xactimate, the same software insurance adjusters use.
- Help from first call to final paymentWe work for you, not the insurance company.
Your claim file, built for you
Everything we produce is yours to keep and forward to your insurance company.
- Moisture map and daily drying logs
- Before, during and after photos, labeled by room
- Line-item Xactimate estimate
- Scope notes your adjuster can follow
- Supplements when hidden damage turns up
- Help from first call to final payment
Common questions
Do I have to use the contractor my insurance company recommends?
No. You can choose your own restoration contractor. Your insurer may suggest one, but the choice is yours.
What does Xactimate mean for my claim?
Xactimate is the estimating software most insurance adjusters use. When your contractor's estimate is written in the same format, line by line, it's easier for the adjuster to review and compare.
Will you talk to my adjuster?
Yes. We send the estimate, photos and drying logs and answer the adjuster's questions about the scope of work.
Can you guarantee my claim gets paid?
No one honestly can. Your policy and your insurance company decide coverage. We make sure the damage is documented completely and accurately.
What customers say
Real reviews from homeowners we've helped.
“They not only guided me through filing an insurance claim but also made sure I felt supported every step of the way.”
“[The owner] was out to assess within hours of my reaching out… [He] was prompt, professional and just really nice!”
“Everyone who worked with me directly was so kind and advocated for my best interests even when it didn’t necessarily mean a better outcome for their bottom line.”
Water coming in right now? Call.
484-425-3578Not an emergency? Send the details. We'll call you back to set up a time.